KQ CARGO: Your route to Success
An airport-to-airport service designed to cater for transportation of
pharmaceutical products in the most efficient way possible to ensure
the maintenance of cool-chain integrity and product quality.
In today’s modern world, carriage of live animals by air is considered the
most humane and quick method of transportation over long distances.
KQ Live is our safe and caring service for the transportation of animals.
An airport-to-airport service for the efficient and reliable
transportation of perishable products such as fresh fruits,
flowers, vegetables, fish, meat and dairy products, efficiently
and reliably, ensuring product freshness all the way.
An exceptional high security airport-to-airport service for your
vulnerable consignments, offering maximum security and
streamlined processes. This product comes complete with special
storage areas, surveillance on ground and escort to the aircraft
by trained personnel to guarantee a high level of protection for
KQ General Cargo
This is a service tailor-made to cater for the specific
transportation requirements of traders, businesses, NGOs,
consolidators and public authorities, among others.
A priority product designed to cater for urgent cargo shipments with
speed and reliability.
KQ Cargo offers the fastest and safest way to bring the dearly
departed back home. KQ Repatriation is a special service dedicated
to flying loved ones to their final resting places.
This product is tailor-made to cater for the uplift of Post Office mail
which includes postal items as defined by the Universal Postal Union
(UPU) Convention. This product is offered to postal administrations
and mail agents only and is an airport-to- airport service.
KQ Courier is a tailor-made air freight service that caters for expedited
transportation of time-definite courier material by registered courier
companies only. This is an airport-to-airport service.
WAREHOUSE AND HANDLING SERVICES
We offer our customers modern, spacious and secure warehousing options at our
hub to meet their unique needs. Our facilities include cold rooms as well as general
We are fully equipped with forklifts (normal and clamp), hand jacks, ladders, weighing
machines fitted with rollers for ease of loading and off-loading and fitted scissor jacks.
The combined capacity of our warehouses is 136,000 square feet at KQ Cargo Centre
and 45,000sq.ft at KAHL. Both spaces are very well secured with 24 hour CCTV
surveillance, security personnel and a manager within the premises. We pride ourselves
in having zero pilferage at our warehouses and assure our customers of security when
we handle their cargo. Our team is also well trained in handling Dangerous Goods (DGR).
KQ CARGO CENTRE
KQ Cargo Centre is our main cargo
facility and enables us to provide
swift and efficient services to our
customers. It is situated in JKIA’s
Specialized Freight Area on a six
Our facility is favourably located and
meticulously designed to minimize
dwell times. Our terminal location
minimizes the distance cargo travels
between aircraft and warehouse. The
warehouse’s open-plan design also
allows for ease movement of cargo
within the facility.
KQ Cargo Centre has its own dedicated access road as well as a huge adjacent
parking area for all landside vehicles and our for customers. We take safety and
security very seriously and for this reason the entire facility is covered by closed
circuit television surveillance (CCTV) and mobile screening equipment to guarantee
high levels of security.
Our continuous investment in modern Cargo Systems contributes to our ability to
communicate effectively with our customers. We have an integrated Cargo Sales
and Handling system that caters for this need.
The availability of key authorities like Customs and Kenya Bureau of Standards
(KEBS) in-house minimizes administrative delays on clearance of cargo. National
Bank of Kenya operates at this facility, easing customs fee payment processes.
Kenya Airways has out-sourced its cash handling to National Bank of Kenya.
This gives additional value to our customers who are now able to pay for all
freight-related costs directly at the bank.
• The export area measures 62,969 sq.ft
• The import area measures 62,969.4 sq.ft
• There are 120 office units for rent
• Also available at KQ Cargo Centre are a Strong Room, Boardroom and Conference
• There is a power back-up generator and a catering facility
WHY CHOOSE US?
• We have over 30 years’ experience in logistics in this region
• We have a qualified and experienced workforce
• Kenya Airways is a trusted Kenyan brand and we treat our customers like our partners
• Our staff are DGR certified
• We are ISAGO certified
Our terminal provides state-of-the-art facilities for air cargo handling. With all facilities
integrated by our highly automated Cargo Handling systems, we offer a complete range
of time-efficient Physical Handling services designed to help speed up your business
Our highly automated ULD Storage System is one of the most sophisticated devices in
Cargo Handling technology, enabling us to process cargo with unprecedented speed,
transparency and reliability.
Our cargo build-up and break-down workstations are designed to handle both import
and export cargo, ensuring maximum efficiency in the use of terminal facilities. Our
automated cargo storage and retrieval systems, facilitated by forklift and stacker
operators using wireless radio frequency handheld terminals, connect workstations
with every process point, allowing the smooth flow of cargo within the main terminal
building from acceptance to the delivery points.
Using the automated Cargo Handling and Storage systems inside our Cargo Terminal
means that human handling is minimized. Our Racking System is fully customs-bonded
with both computerized and human security systems providing maximum protection.
The Main Terminal Building has more than 38 closed circuit television cameras and
security access control systems to safeguard the security of stored cargo and the
premises in general.
We provide a one-stop-shop service to help speed up the import and export processes.
Fully integrated with our Warehouse Handling and Ramp Handling services, we offer
the following document handling services;
To help speed up the export process, we offer the following services:
• Checking, accepting
• Processing manifests
• Load estimates
• Load preparation
Airlines, freight forwarders and shippers can enjoy the following import documentation
• Arrival notification
• Document release
• Customs clearance by import brokers
• Quarantine process
• Express discharge of special cargo
COLD CHAIN SOLUTION
We offer a cold chain solution designed to ensure cool-chain integrity and preserve
product freshness during transportation of perishable cargo. With a total floor area
of 3,130m2 and capacity for over 3,000 tons of perishable cargo, this is the leading
cold storage facility at Jomo Kenyatta International Airport (JKIA).
It has ultra-modern cooling equipment, pallet scanners and direct access to the
airside. These unique features have greatly improved cool-chain integrity in Nairobi,
opened up opportunities for growers and attracted more freight forwarders to the
perishable cargo sector, both in and out of Africa.
FREIGHTER CHARTER SERVICES
We provide the most flexible and efficient tailor-made all-cargo charter services to our
clients for a variety of cargo types, payloads and destinations upon request. We offer
commercially innovative solutions for ad hoc, peak season and project cargo. Our costeffective
freighter charter services are available for:
• Humanitarian relief cargo
• Oil and gas equipment
• Heavy and outsize pieces
• Automotive cargo
• Dangerous goods
• Aerospace equipment
• Aircraft on Ground (AOG) situations
• Peacekeeping support
Scheduled Freighter Service
Our freighters remain unrivaled in African aerospace. We provide scheduled freighter
services to over 18 cities within Africa.
To read more, download the pdf here